Personalized vs Custom On Hold Recording

There are four kinds of on hold recordings:

  1. Music only – no speaking, no letting your callers know about your business,
    your website, your hours.
  2. Generic – your business name and address are not mentioned.
  3. Personalized – your business name and address are mentioned, but few
    other details about your business. This is the kind of recording we include free
    with your order. For many businesses, this is all they need.
  4. Custom – we write a custom script about your business, providing callers all
    the details about what you do, why your business is better than competitors,
    listing your products and services, and providing other useful information. Custom recordings are available for an additional charge of $145.